Privacy Policy

Last Updated: September 21, 2026

SIGNAL'D (“SIGNAL'D,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, contacting us, or working with us.

This Privacy Policy explains what information we may collect, how we use it, and the choices available to you.

1. Information We Collect

We may collect information that you voluntarily provide through our website, including when you submit a contact form, request information, inquire about a project, schedule a consultation, or otherwise communicate with SIGNAL'D.

This information may include:

Name
Email address
Phone number
Business or organization name
Project details
Budget or timeline information
Links or files you choose to provide
Other information included in your communications with us

We may also automatically receive limited technical information when you visit the website, such as your device type, browser type, general location, referring website, pages visited, and interactions with the website.

2. How We Use Your Information

SIGNAL'D may use collected information to:

Respond to questions and project inquiries
Evaluate potential projects
Provide requested services
Communicate about active or prospective projects
Prepare estimates, proposals, invoices, or agreements
Schedule meetings or consultations
Deliver project files and related materials
Maintain business and client records
Improve our website, services, and customer experience
Protect the security and proper operation of our website
Comply with applicable legal obligations

We do not sell your personal information.

3. Project Files and Client Content

As part of providing professional audio and creative services, SIGNAL'D may receive audio recordings, video, music, photographs, documents, brand assets, project files, or other materials from clients.

These materials are used for the purpose of completing the requested services and managing the client relationship.

Clients are responsible for ensuring they have the necessary rights and permissions to provide materials to SIGNAL'D for use in their projects.

Project files may be stored using third-party file storage, project management, communication, or delivery platforms as necessary to complete and deliver the work.

4. Cookies and Analytics

Our website may use cookies and similar technologies that help the website function, understand website traffic, remember preferences, and measure how visitors interact with the site.

Because this website is built using Wix, certain cookies and technologies may be placed or processed by Wix and services integrated with the website.

Where required, you may be given options to accept or manage non-essential cookies.

You can also control cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the website.

5. Third-Party Services

SIGNAL'D may use third-party services to operate the business and website, such as website hosting, analytics, scheduling, payment processing, email, cloud storage, project management, and file delivery services.

When you interact with these services, information may be processed according to the respective provider's privacy practices.

Our website may also contain links to third-party websites or social media platforms. SIGNAL'D is not responsible for the privacy practices or content of websites operated by third parties.

6. Payments

If online payments are offered through the website, payment information may be processed by a third-party payment processor.

SIGNAL'D does not necessarily receive or store complete credit or debit card information submitted directly through a payment processor. Payment information is subject to the privacy and security practices of the applicable payment provider.

7. How We Protect Information

We take reasonable administrative and technical measures intended to protect personal information from unauthorized access, disclosure, alteration, or loss.

However, no website, internet transmission, electronic storage system, or online service can be guaranteed to be completely secure.

8. How Long We Keep Information

We may retain personal information for as long as reasonably necessary to provide services, maintain business and financial records, resolve disputes, enforce agreements, and comply with legal obligations.

Project files may be retained for a limited period following project completion. Clients should maintain their own permanent backups of final deliverables and important source materials.

9. Email and Marketing Communications

If SIGNAL'D offers an email list or other marketing communications, you may unsubscribe from promotional emails using the unsubscribe option provided in those communications.

Transactional or project-related communications may still be sent when necessary to provide services or manage an existing business relationship.

10. Children's Privacy

SIGNAL'D's website and services are not directed toward children under 13, and we do not knowingly collect personal information from children under 13 through the website.

If we learn that such information has been collected unintentionally, we will take reasonable steps to delete it.

11. Your Privacy Choices

Depending on applicable law and the circumstances, you may request that we review, correct, or delete certain personal information we maintain about you.

Some information may need to be retained for legitimate business, contractual, financial, or legal purposes.

Privacy-related requests can be submitted using the contact information below.

12. Changes to This Privacy Policy

SIGNAL'D may update this Privacy Policy as our website, services, or business practices change.

The updated version will be posted on this page with a revised “Last Updated” date.

13. Contact SIGNAL'D

Questions or requests regarding this Privacy Policy can be submitted to:

SIGNAL'D